Privacy Policy

Soaring High Transportation LLC
MC Number: 97069117
Effective Date: October 2, 2026

Soaring High Transportation LLC ("Soaring High Transportation," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting an auto transportation quote, communicating with us, or using our brokerage services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and auto transportation brokerage services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. About Soaring High Transportation LLC

Soaring High Transportation LLC is an auto transportation broker operating in the United States.

MC Number: 97069117

Soaring High Transportation LLC acts as a broker and arranges transportation services through independent motor carriers. We do not directly transport vehicles, operate carrier trucks, or employ the drivers responsible for physically transporting vehicles unless expressly stated otherwise.

FMCSA describes a broker as a party that arranges transportation by an authorized motor carrier rather than directly transporting the property. FMCSA

2. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Telephone number

  • Mailing or billing address

  • Vehicle make, model, year, and condition

  • Vehicle identification information, when necessary

  • Pickup and delivery locations

  • Preferred transportation dates

  • Vehicle shipping requirements

  • Payment and billing information

  • Information submitted through quote or contact forms

  • Communications between you and Soaring High Transportation

  • Information you provide when requesting a quote or booking transportation

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Approximate location derived from IP address

  • Date and time of website visits

  • Referring website or webpage

  • Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

  • Provide auto transportation quotes

  • Arrange vehicle transportation services

  • Communicate with customers regarding shipments

  • Match customers with appropriate motor carriers

  • Coordinate pickup and delivery

  • Process payments and deposits

  • Verify shipment and customer information

  • Respond to questions and customer-service requests

  • Send service-related communications

  • Maintain business and transaction records

  • Prevent fraud, abuse, and unauthorized transactions

  • Improve our website and services

  • Analyze website usage and performance

  • Comply with applicable laws, regulations, legal processes, and regulatory requirements

  • Protect the rights, property, and safety of Soaring High Transportation LLC, our customers, carriers, and others

4. Information Shared With Motor Carriers

Because Soaring High Transportation LLC operates as an auto transportation broker, certain customer information may need to be shared with an authorized motor carrier in order to arrange and complete transportation.

Depending on the shipment, this may include:

  • Customer name

  • Telephone number

  • Email address

  • Pickup location

  • Delivery location

  • Vehicle information

  • Vehicle condition

  • Pickup and delivery instructions

  • Other information reasonably necessary to arrange transportation

We only intend to share information that is reasonably necessary to provide the requested transportation service.

5. Other Service Providers

We may share personal information with third-party service providers that help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Customer relationship management systems

  • Email and communication providers

  • Technology and software providers

  • Analytics providers

  • Fraud-prevention providers

  • Professional advisers

  • Business service providers

These parties may only receive information reasonably necessary to perform their services for us, subject to applicable agreements and legal requirements.

6. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable federal, state, or local law

  • Respond to a subpoena, court order, governmental request, or legal process

  • Cooperate with law-enforcement or regulatory authorities

  • Protect against fraud or illegal activity

  • Enforce our agreements and policies

  • Protect the rights, safety, or property of Soaring High Transportation LLC, our customers, carriers, or other persons

As an FMCSA-regulated brokerage business, we may also maintain or provide records where required by applicable transportation laws and regulations.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us:

  • Operate our website

  • Remember preferences

  • Understand website traffic

  • Improve website functionality

  • Measure advertising and marketing performance

  • Detect fraudulent or suspicious activity

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

8. Marketing Communications

If you provide your contact information, we may use it to communicate with you about your requested quote, shipment, account, or services.

Where permitted by law, we may also send promotional communications about our services.

You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the communication or by contacting us directly.

Even if you opt out of promotional communications, we may continue sending necessary transactional or service-related communications, such as information regarding a quote, booking, payment, pickup, delivery, or customer-service request.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and transaction records

  • Fulfill contractual obligations

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory requirements

  • Enforce our agreements

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Third-Party Websites

Our website may contain links to third-party websites, including carrier websites, payment providers, social-media platforms, advertising services, or other websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Children's Privacy

Our services are intended for adults and businesses and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

13. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information regarding how personal information is collected or used

  • Opt out of certain forms of marketing communication

  • Exercise other privacy rights provided by applicable state law

For example, California law provides qualifying consumers with certain rights concerning their personal information, including rights relating to access, deletion, correction, and certain disclosures or uses of personal information. California DOJ

Privacy rights vary by state and may be subject to legal exceptions.

To submit a privacy-related request, contact us using the information provided below.

14. California Privacy Rights

If applicable California privacy laws apply to you, you may have additional rights concerning your personal information.

Depending on the circumstances and applicable law, these may include rights to:

  • Know what personal information we collect

  • Request access to personal information

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of certain sales or sharing of personal information

  • Limit certain uses or disclosures where applicable

  • Receive equal treatment when exercising applicable privacy rights

We will process qualifying requests in accordance with applicable law.

15. Do Not Sell or Rent Personal Information

Soaring High Transportation LLC does not intend to sell or rent customers' personal information for monetary consideration.

We may, however, disclose information to service providers, motor carriers, technology providers, payment processors, and other parties as reasonably necessary to provide our services or operate our business.

If our data practices change in a way that materially affects this statement, we will update this Privacy Policy as appropriate.

16. Payments

When you make a payment through our website or through a third-party payment provider, payment information may be processed directly by the applicable payment processor.

We may receive transaction-related information such as payment status, transaction identifiers, billing information, or limited payment details necessary to administer the transaction.

We do not intend to store complete credit-card numbers or other sensitive payment credentials on our own systems unless expressly stated otherwise.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

18. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, you may contact us at:

Soaring High Transportation LLC
MC Number: [ 97069117 ]
Email: shane@soaringhightransportation.com
Website: soaringhightransportation.com